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Efficiency

Time or quality? Giving patients the time they deserve

How can the pharmacy team make sure that the time is used to best effect?

17 Aug 2016 , 900 Min Module

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Driving sales to keep profit on track

Achieve retail success by following a few simple steps to improve your offer

27 Jul 2016 , 3 Min Article

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Clinical services

A Guide to Change Management: Preparing for action

This CPD module is about preparing for action. It explains how to develop and put into practice a vision of your business journey.

25 Jul 2016 , 900 Min Module

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Build customer relationships

Warman-Freed Pharmacy looks for customer loyalty and developing a strategy that rewards both the customer and the pharmacy

17 Jul 2016 , 2 Min Article

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A Guide to Change Management: preparing for change

This module looks at how pharmacists can prepare for the rapidly changing landscape around them.

15 Jul 2016 , 900 Min Module

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Business environment

Buying a pharmacy?

Key points to consider when buying a pharmacy business

10 Jul 2016 , 900 Min Module

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Leadership

How to build resilience at work

With the pace of life so fast, can you learn how to manage it?

04 Jul 2016 , 900 Min Module

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CheckRx: a new business tool

PSNC launches CheckRx, a companion service to Check34

30 Jun 2016 , 1 Min Article

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Getting refits right

How to make your refit work for your pharmacy

22 Jun 2016 , 900 Min Module

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Finding time for MURs

Coalface Contractor Mukesh Lad gives a fellow independent tips on creating time to deliver services

22 Jun 2016 , 1 Min Article

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Business environment

Understanding the future

An educated view on future developments helps you to plan your direction today

21 Jun 2016 , 900 Min Module

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A Guide to Change Management: Context for Change

This is the first in a series of articles about why and how independent pharmacists can adapt to the rapidly changing landscape around them.

19 Jun 2016 , 900 Min Module

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A holistic approach to healthcare

Jeremy Main shares his vision of a united healthcare industry

14 Jun 2016 , 2 Min Article

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Understanding competition law

Pharmacy lawyer Richard Hough explains how competition rules affect community pharmacy

16 May 2016 , 900 Min Module

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Business environment

Developing leadership skills

This CPD module explains why leadership is important and describes the attributes of a good leader

16 May 2016 , 900 Min Module

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Understanding customers makes business sense

Understanding customers by putting yourself in their shoes ensures your healthcare and retail offerings are aligned with their needs.

13 May 2016 , 2 Min Article