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This CPD module is about embedding change. It explains the importance of embedding a change ethos
03 Nov 2016 , 900 Min Module
Richard Hough explains what happens when a registrant's fitness to practise is called into question
03 Nov 2016 , 2 Min Article
Running a travel health clinic is becoming an attractive proposition for many pharmacies and the benefits are obvious all year round
01 Nov 2016 , 4 Min Article
The management of long-term conditions is a major burden for healthcare, so how do you create services for your patients who are suffering from long-term conditions?
01 Nov 2016 , 900 Min Module
One of the challenges for services is making sure that customers know about them. Follow Warman-Freed’s journey in service delivery
26 Oct 2016 , 2 Min Article
The Community Pharmacy Forward View clearly articulates the sector's vision for the future. Can it be achieved?
26 Oct 2016 , 3 Min Article
Richard Hough considers the legal implications of hub-and-spoke dispensing
09 Oct 2016 , 2 Min Article
An Eye on Europe, by Gareth Jones
06 Oct 2016 , 1 Min Article
Building trust and loyalty is most often the result of sustained positive customer experiences delivered by all the pharmacy team
05 Oct 2016 , 3 Min Article
Improved product knowledge and communication skills will lead to better outcomes in patient consultations
26 Sep 2016 , 900 Min Module
This CPD module is about delivery and review. It explains the importance of measuring and monitoring success.
25 Sep 2016 , 900 Min Module
Mukesh Lad highlights the importance of delivering a quality flu vaccination service and shares tips to ensure your service is up to scratch
15 Sep 2016 , 1 Min Article
Jeremy Main shares his thoughts on the Falsified Medicines Directive
08 Sep 2016 , 2 Min Article
Chairman of the LIPCO federated group Mukesh Lad shares some tips to maximise funding opportunities during testing times.
23 Aug 2016 , 1 Min Article
Chairman of the LIPCO federated group Mukesh Lad makes some suggestions for a more efficient delivery of medicines use reviews in his MUR masterclass.
This module focuses on capability and capacity planning. It explains how to get the best out of your workforce.
21 Aug 2016 , 900 Min Module
