Staff

Services

This module focuses on capability and capacity planning. It explains how to get the best out of your workforce.

10 Aug 2016 , 900 Min Module

Leadership

Look to match staff development to changing business needs

31 May 2016 , 900 Min Module

Leadership

Unauthorised absence can impact on a company and must be dealt with.

31 May 2016 , 900 Min Module

Lynne ArmstrongÂ considers how managing your team can increase customer satisfaction and business profits.

13 Nov 2015 , 2 Min Article

Do you know your pharmacy’s first aid procedures and what to do in case of an accident?

19 Aug 2015 , 1 Min Article

When a fire starts, it’s essential that everyone in the team knows how to reduce risks and respond

22 Jun 2015 , 1 Min Article

Do you know the safest way to handle cash in a number of different situations?

20 May 2015 , 1 Min Article

Looking at how to deal sensitively with customers who have dependence issues

22 Apr 2015 , 1 Min Article

The customer is always right, even when they're wrong.

07 Apr 2015 , 1 Min Article

Hazel Macpherson talks about her life as an accuracy checking pharmacy technicianÂ

07 Apr 2015 , 3 Min Article

Log in