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Education

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Understanding customers makes business sense

Understanding customers by putting yourself in their shoes ensures your healthcare and retail offerings are aligned with their needs.

13 May 2016 , 2 Min Article

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Smoking cessation

Smoking - triggering the quit attempt

A process for providing support to people who want to give up smoking

12 May 2016 , 2 Min Article

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Wound care and minor injuries

Dressings are continually evolving both to improve wound healing and to reduce pain and discomfort during the process. Charles Gladwin looks at some of the factors to consider around dressings and plasters for minor injuries

08 May 2016 , 900 Min Module

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Leadership

Act now to lead change

How do you prepare for the process of change?

04 May 2016 , 900 Min Module

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Travel health

Here comes summer

Help your customers to enjoy healthy summer holidays by suggesting a pre-travel consultation at their local pharmacy.

04 May 2016 , 4 Min Article

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Accessible Information Standard briefing published

Accessible Information Standard will become law in England on July 31

03 May 2016 , 1 Min Article

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OTC

The problem with pollen

We sum up the latest product news and guidance in the hay fever category

02 May 2016 , 3 Min Article

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Allergy

Community pharmacy and the hayfever season

Simplify the allergy fixture to make it easier for hayfever sufferers to find what they need

29 Apr 2016 , 4 Min Article

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Managing a disaster

Numark’s Hilary Cunningham shares some tips on disaster planning and management

26 Apr 2016 , 2 Min Article

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Skin conditions

Children's health headliners

We review the children's health category

19 Apr 2016 , 3 Min Article

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Leadership

Preparing for change

How do you keep your business going strong when undergoing periods of change?

04 Apr 2016 , 900 Min Module

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Incontinence

Giving skincare a makeover

We review the medicated skincare category

17 Mar 2016 , 3 Min Article

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Financial Management & Funding

The National Living Wage - what you need to know

Pharmacy law practitioner Richard Hough explains what the new requirements of the National Living Wage will mean for pharmacy businesses

09 Mar 2016 , 900 Min Module

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Pain relief

Taking a pain check

We round up of the latest news in the topical analgesics and joint care category

08 Mar 2016 , 3 Min Article

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Eyes & ears

Hear and now

With record numbers of people being diagnosed with hearing loss, pharmacists are in an ideal position to help and advise.

07 Mar 2016 , 4 Min Article

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Leadership

Bullying at work does really happen

According to a 2015 report, workplace bullying is on the rise, with about 20,000 calls relating to bullying each year.

07 Mar 2016 , 1 Min Article