customer care

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Advising on thrush treatment

This video looks at the distinctive benefits of different combination products and how to find the right treatment option for your customer.

23 Apr 2019 , 7 Min Module

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Customer service

Consumers deserve new rights, says government

Plans will give stronger protection to customers with cause to complain

 

07 Sep 2017 , 1 Min Article

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Customer service

Meeting customers’ needs

Many pharmacies forget to take steps to ask customers what they want more of from the pharmacy

31 May 2016 , 900 Min Module

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Customer care: an introduction

This Professional Assistant: Service Excellence module focuses on customer care 

18 May 2015 , 900 Min Module

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