pharmacy

What to expect when expecting

Pregnancy is the ideal time for pharmacy teams to develop a long-term relationship with parents.

Smoke alarm

Fewer people are using local stop smoking services. We consider how pharmacy teams might counter the effects of this dangerous trend

Grow private pharmacy services?

P3 asks pharmacists can more be done to grow private pharmacy services?

Thinking of making a sale?

What happens if you agree to sell your pharmacy lease, and your landlord insists that you are a guarantor for the buyer?

Trends towards health and wellness

The trend towards healthy living presents pharmacy with an ideal opportunity to engage with customers

Managing difficult employees

Be clear about the standards you expect from your team, and deal with any problems promptly

Behind the scenes at the X Factor

with the show’s lead hair stylist, Aaron Carlo

The X Factor is one of the most glamorous shows on TV. But creating all the glitz involves a lot of hard work behind the scenes. And, as lead hair stylist on the show Aaron Carlo explains, it also involves a lot of skill and planning

Anti-ageing skin care

Ageing is inevitable. But there are lots of ways you can help customers minimise the impact it has on their skin.

Read our advice, then test your knowledge by answering the questions at the end. Your results will be stored in your own personal Learning Log. You can use that to track your learning.

What’s next for hair?

The most searched-for beauty term on Google isn’t skin care or cosmetics – it’s hair care. And worldwide, we spend an eye-watering $81 billion on looking after our crowning glories every year. So in our hair-obsessed society, how will the market pan out over the coming months?

In collaboration with Unilever, which sells an incredible 38 billion hair care products annually in more than 70 countries, a panel of experts met recently to share their views at a CEW Business Event entitled “What’s next for hair?” Facilitated by Heather Mitchell, global head of PR & Social Media at Unilever Hair, the panel included Flynn Matthews, beauty industry analyst at Google; Jo Lee, vice president of merchandising UK at QVC; Cristel Lundqvist, global technical director at TIGI; Zahra Bishop, beauty buyer at Harvey Nichols, and leading session stylist Aaron Carlo.

Guarding against uninsured damage

What happens if a leasehold pharmacy is damaged or destroyed by an uninsured risk?

Stub it out

It can take three or more attempts to successfully quit smoking.

Sense checks

We shed some light on the health checks and diagnostics market

Targeting the pain relief market

We round up the latest news from the OTC pain relief market

Ready steady... talk

This learning module focuses on how to initiate conversations with customers and add value to your customer service.

Colouring hair at home

Refresh your knowledge of hair colourants and help your customers achieve perfect results at home.

Read our advice, then test your knowledge by answering the questions at the end. Your results will be stored in your own personal Learning Log. You can use that to track your learning.

Understanding the Data Protection Act

Pharmacy Law practitioner Richard Hough explains how to avoid common pitfalls of the Data Protection Act