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Most complaints can be resolved quickly; some may even hold lessons that can lead to improved service.
17 Sep 2020 , 5 Min Module
The Covid-19 outbreak has provided cover for less desirable activity, learn how to keep your pharmacy safe.
19 Jul 2020 , 5 Min Module
This module will increase your knowledge regarding the safe and effective use of insulin and how different insulins work.
08 Jul 2020 , 5 Min Module
The mechanics of hub and spoke remain concerning for many, but the automation behind it has proven its worth for pharmacies of all sizes during the pandemic.
07 Jul 2020 , 3 Min Article
Like much else, coronavirus has changed how the statutory sick pay regime is administered, as well as the level of coverage.
07 Jul 2020 , 2 Min Article
As summer approaches, now is the time to educate customers on foot and leg care.
03 Jul 2020 , 6 Min Article
The time that pharmacy automation frees up has never been more useful – or apparent – than it is right now.
01 Jul 2020 , 3 Min Article
As technology evolves and consumers are encouraged to embrace self care, home diagnostics tests could form part of a wider healthcare action plan.
30 Jun 2020 , 4 Min Article
Women are ignoring potentially serious health problems during the current pandemic, worried about bothering busy health professionals or struggling to access the services they need.
30 Jun 2020 , 5 Min Article
With the current challenges in mind, here, with some minor adaptations, is a module on personal resilience from 2016.
17 Jun 2020 , 4 Min Module
Delegation is a critical leadership skill, yet so many managers fail to delegate responsibly.
17 Jun 2020 , 5 Min Module
Over the past few weeks we have seen how quickly things can change dramatically when they have to.
15 Jun 2020 , 5 Min Module
Leadership is no longer the preserve of the few – it is an essential role in business that can be learned by those at all levels to use in a range of different situations.
15 Jun 2020 , 4 Min Module
The sexually transmitted infection rate is rising and PHE would like more community pharmacies to get involved.
09 Jun 2020 , 7 Min Article
Tax preparation specialist David Redfern reviews HMRC's Advance Assurance R&D tax relief scheme for small and medium sized companies
09 Jun 2020 , 2 Min Article
A focus report on helping older people with their health and mobility.
09 Jun 2020 , 5 Min Article
