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pharmacy manager

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Be a good line manager

Would your team say you are a good manager? Here's how to improve

06 Aug 2015 , 900 Min Module

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What can you stop doing?

Decide if your time and resources could be used more effectively

05 Aug 2015 , 900 Min Module

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Work as a team to reduce risk

Set out to work as a team to minimise the risk of error.

05 Aug 2015 , 900 Min Module

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Ways to maximise pharmacy skill mix

How can you build and develop your pharmacy team to maximise their skills?

30 Jul 2015 , 900 Min Module

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Customer care: an introduction

This Professional Assistant: Service Excellence module focuses on customer care 

18 May 2015 , 900 Min Module

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Successful patient communication

Learn the best way to successfully communitate with patients in your pharmacy

07 Apr 2015 , 900 Min Module

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Why people hate appraisals

Learn the best way to handle staff appraisals and the key dos and don'ts 

02 Apr 2015 , 900 Min Module

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