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Running your business

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Financial Management & Funding

The National Living Wage - what you need to know

Pharmacy law practitioner Richard Hough explains what the new requirements of the National Living Wage will mean for pharmacy businesses

09 Mar 2016 , 900 Min Module

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Legal

Understanding the law around drugs and driving

Pharmacy law practitioner Richard Hough explains the implications of legislation around drugs and driving

12 Jan 2016 , 900 Min Module

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Legal

Understanding auto-enrolment

Richard Hough explains the implications of auto-enrolment for a pharmacy business

11 Jan 2016 , 900 Min Module

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Legal

Understanding the Data Protection Act

Pharmacy Law practitioner Richard Hough explains how to avoid common pitfalls of the Data Protection Act

11 Jan 2016 , 900 Min Module

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Business environment

Business planning for the year ahead

Numark's Sharon Tommy explains why you should have a business plan and how to draw one up

08 Jan 2016 , 2 Min Article

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Business environment

Your business plan for the year ahead

What is your business plan for 2016?

06 Jan 2016 , 900 Min Module

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Customer service

A quality MOT

How can the quality of the service you offer be improved upon?

08 Dec 2015 , 900 Min Module

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Customer service

How to really listen

There are many challenges for effective listening in the pharmacy workplace that reduce the ability to listen effectively.

26 Nov 2015 , 900 Min Module

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Falsified Medicines Directive developments

What might the Falsified Medicines Directive mean for your business?

19 Nov 2015 , 1 Min Article

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Management problem solving

Understanding risk in pharmacy

Understanding the risks you potentially face in a pharmacy

27 Oct 2015 , 900 Min Module

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Exclusive: AAH €“ first port of call for independents

Celesio's Nigel Swift explains how AAH aims to provide exactly what independents want.

15 Oct 2015 , 1 Min Article

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Thinking about retiring? Think again!

Be wary of the inheritance tax implications of selling your business, warns Mukesh Lad

30 Sep 2015 , 2 Min Article

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The frightened pharmacist

Sid Dajani recounts a number of recent scary experiences in and out of his pharmacy

30 Sep 2015 , 2 Min Article

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Financial Management & Funding

Cost control for pharmacy

Keep profit on track by actively controlling business costs

29 Sep 2015 , 900 Min Module

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Carrier bag charge becomes law in England

Large retailers must charge at least 5p for each single use carrier bag when selling or delivering goods

04 Sep 2015 , 1 Min Article

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Leadership

Leadership skills for new managers-old

Leaders exist at every stage of the management spectrum, from new managers to those leading an organisation.

01 Sep 2015 , 60 Min Module

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