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I.T. Community pharmacy Funding Stress Sales Automation Pre-Reg CPD Modules
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Managing pressure

Discover and understand how to manage pressure on staff while building morale.

22 Jun 2021 , 4 Min Module

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The essence of entrepreneurialism

Be able to apply an entrepreneurial perspective to business problems and challenges with this CPD module.

24 May 2021 , 5 Min Module

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Tips for good communication

Put a premium on communication skills with this CPD module.

29 Apr 2021 , 3 Min Module

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Creating a successful team

Consider how you can engage with your staff to enhance productivity and results.

23 Mar 2021 , 4 Min Module

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What's your offer?

It's important that patients and potential customers understand the breadth of what your pharmacy offers, find out more.

26 Feb 2021 , 5 Min Module

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Better services are built on trust

Take a look at some core concepts and skills and introduce a model that will help you build trust.

27 Jan 2021 , 4 Min Module

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Managing through a period of change

Pharmacies have seen massive change in 2020, discover the tools to manage change with this module.

27 Dec 2020 , 5 Min Module

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The art and science of project management

Get organised and stay organised when managing change successfully.

25 Nov 2020 , 4 Min Module

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Make time: stop stuff!

Change is a constant, even discounting the exceptional times we are living through in 2020. How do you manage?

21 Oct 2020 , 5 Min Module

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Complaints: quick ways to winning solutions

Most complaints can be resolved quickly; some may even hold lessons that can lead to improved service.

17 Sep 2020 , 5 Min Module

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Staying safe during a pandemic

The Covid-19 outbreak has provided cover for less desirable activity, learn how to keep your pharmacy safe.

19 Jul 2020 , 5 Min Module

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Employment

Covid-19: SSP rule changes explained

Like much else, coronavirus has changed how the statutory sick pay regime is administered, as well as the level of coverage.

07 Jul 2020 , 2 Min Article

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Management problem solving

Proof positive for hub and spoke

The mechanics of hub and spoke remain concerning for many, but the automation behind it has proven its worth for pharmacies of all sizes during the pandemic.

07 Jul 2020 , 3 Min Article

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Time machines

The time that pharmacy automation frees up has never been more useful – or apparent – than it is right now.

01 Jul 2020 , 3 Min Article

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What happens next? Scenario planning

Over the past few weeks we have seen how quickly things can change dramatically when they have to.

15 Jun 2020 , 5 Min Module

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Financial Management & Funding

SMEs encouraged to invest in innovation

Tax preparation specialist David Redfern reviews HMRC's Advance Assurance R&D tax relief scheme for small and medium sized companies

09 Jun 2020 , 2 Min Article