Practice

Community pharmacy Numark Cash Flow Population health Digital NHS Long Term Plan Helping others learn

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Mental capacity: part one

The first article in our latest CPPE series looks at mental capacity.

24 May 2016 , 900 Min Module

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Customer service

Listen, explain, plan

This learning module considers the skills of explanation and planning to best support customers during consultations.

23 May 2016 , 900 Min Module

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Employment

In the workplace: get your hours in shape

Anyone is entitled to ask their employer for flexible working arrangements, but do your homework first.

23 May 2016 , 1 Min Article

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Cut to the future

With the pharmacy cuts going ahead, what does the future of community pharmacy look like?

26 Apr 2016 , 2 Min Article

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Pharmacy team

Rising to the challenge

After nearly 10 years as a medicines counter assistant, Joanne Macpherson is continuing to rise to new challenges.

26 Apr 2016 , 2 Min Article

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Travel health

Travel health

This team training learning module focuses on travel health.

22 Apr 2016 , 900 Min Module

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Customer service

Building strong relationships

This service excellence learning module considers the importance of building stronger relationships with your customers.

18 Apr 2016 , 900 Min Module

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Pharmacy team

Confused and underused

A recent study has thrown into question the roles and responsibilities of pharmacy support staff.

11 Apr 2016 , 2 Min Article

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Upping the ante on medicines advice

What progress has been made in improving medicines advice?

11 Apr 2016 , 2 Min Article

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Feel good factor

According to Jackie Sayer, being part of a HLP is all about caring for people and working together as a team

11 Apr 2016 , 2 Min Article

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Nutrition & weight management

The personal touch

Treating her customers like friends helps Catherine Dawes to get to the bottom of their problems

11 Apr 2016 , 3 Min Article

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Balancing act

For Nadine Kacprowicz, working in a busy pharmacy is all about multitasking, teamwork and being a friendly face

11 Apr 2016 , 3 Min Article

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Getting on board

Since becoming a health champion, Lisa Miller is relishing the opportunity to make every contact count

11 Apr 2016 , 3 Min Article

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A friendly face

When the pharmacy where Heather James worked became a Day Lewis Pharmacy, a new world opened up to her

11 Apr 2016 , 2 Min Article

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Whatever comes her way

Thanks to her passion for training and her supportive team, Rehana Rasool is ready for any challenge

11 Apr 2016 , 3 Min Article

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Public response to pharmacy campaign

P3 asks about local responses to the Support Your Local Pharmacy campaign

06 Apr 2016 , 1 Min Article

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