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Practice

Community pharmacy Numark Cash Flow Population health Digital NHS Long Term Plan Helping others learn
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A shining example

Vanessa Hunter demonstrates just how important a pharmacy technician can be within the community pharmacy team.

16 Sep 2015 , 2 Min Article

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Customer service

The art of listening

This module focuses on the art of listening, communicating with colleagues and the importance of listening for effective communication. 

16 Sep 2015 , 900 Min Module

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Business environment

Seven days a week?

P3 asks pharmacists for their opinion on whether pharmacies should be open seven days a week

02 Sep 2015 , 1 Min Article

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Foot & leg care

Foot and leg care

This team training learning module focuses on foot and leg care.

20 Aug 2015 , 900 Min Module

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Staff safety: save yourselves

Do you know your pharmacy’s first aid procedures and what to do in case of an accident?

19 Aug 2015 , 1 Min Article

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Pharmacy team

Small but perfectly formed

This modest pharmacy in Essex is dedicated to providing a first-rate service.

18 Aug 2015 , 2 Min Article

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A little bit of everything

As an ACT in a busy village pharmacy, Karen Baker loves to get stuck into every aspect of pharmacy life.

18 Aug 2015 , 2 Min Article

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Business environment

Showing the most growth?

P3 asks pharmacists for their opinion on which aspect of their pharmacy is showing the most growth?

04 Aug 2015 , 1 Min Article

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Pet health

Animal health

This team training learning module focuses on animal health.

21 Jul 2015 , 900 Min Module

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Pharmacy team

A journey of discovery

Saeed Behbod has come a long way since he first walked into a Green Light Pharmacy as a rebellious teen.

21 Jul 2015 , 2 Min Article

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Recommend or refer?

This module focuses on using your professional judgement to know when to recommend a product or to refer to the pharmacist.

17 Jul 2015 , 900 Min Module

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Business environment

What things do patients ask for that you can't currently deliver?

P3 asks pharmacists for their opinion on what things do patients ask for that you can’t currently deliver?

02 Jul 2015 , 1 Min Article

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Customer service

Getting the most out of WWHAM

This Professional Assistant: Service Excellence module focuses on the WWHAM questions.

25 Jun 2015 , 5 Min Module

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Diagnostics

This team training learning module looks at diagostics.

23 Jun 2015 , 900 Min Module

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Staff safety: up in smoke

When a fire starts, it’s essential that everyone in the team knows how to reduce risks and respond

22 Jun 2015 , 1 Min Article

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Pharmacy team

A winning team

Kentbrook Pharmacy was voted Avicenna’s Pharmacy Team of the Year but what made them stand out from the rest?

 

22 Jun 2015 , 2 Min Article

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