Patient safety: part four

Welcome to the fourth module in our series looking at patient safety. It is based on the Centre for Pharmacy Postgraduate Education (CPPE) Patient Safety Toolkit e-learning programme, and is designed to give pharmacy technicians an overview and better understanding of this area of practice.

Learning objectives

• Understand the importance of reporting incidents
• Be aware of the different sources of data
• Know the process of failure mode and effect analysis.