Business

Public health

PDA claims Tesco has failed to tell staff which branches will close

The Pharmacists’ Defence Association said a lack of details may cause anxiety for pharmacists and heap pressure on other pharmacies.

03 Mar 2025 , 1 Min Article

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Financial Management & Funding

NHS underpays pharmacies by up to £75 a pack for common meds, says NPA

Pharmacies are losing thousands of pounds a month due to inadequate reimbursement prices, according to an NPA analysis.

16 Oct 2024 , 3 Min Article

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Business environment

First-time buyers complete deal for pharmacy in Leeds

Brothers Shujah and Sarum Qureshi bought Star Pharmacy.

22 Aug 2024 , 1 Min Article

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Clinical services

Pharmacy First CPD: Acute sinusitis

This is the latest in our series of CPD modules designed to support pharmacists to manage common conditions and deliver England’s new Pharmacy First service. It will be useful for community pharmacists responding to patients 12 years and over with acute sinusitis.

01 Mar 2024 , 20 Min Module

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Managing pressure

Discover and understand how to manage pressure on staff while building morale.

16 Jul 2021 , 4 Min Module

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The essence of entrepreneurialism

Be able to apply an entrepreneurial perspective to business problems and challenges with this CPD module.

16 Jul 2021 , 5 Min Module

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Tips for good communication

Put a premium on communication skills with this CPD module.

14 Jul 2021 , 3 Min Module

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Creating a successful team

Consider how you can engage with your staff to enhance productivity and results.

14 Jul 2021 , 4 Min Module

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What's your offer?

It's important that patients and potential customers understand the breadth of what your pharmacy offers, find out more.

14 Jul 2021 , 5 Min Module

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Better services are built on trust

Take a look at some core concepts and skills and introduce a model that will help you build trust.

13 Jul 2021 , 4 Min Module

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Managing through a period of change

Pharmacies have seen massive change in 2020, discover the tools to manage change with this module.

13 Jul 2021 , 5 Min Module

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The art and science of project management

Get organised and stay organised when managing change successfully.

13 Jul 2021 , 4 Min Module

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Make time: stop stuff!

Change is a constant, even discounting the exceptional times we are living through in 2020. How do you manage?

22 Oct 2020 , 5 Min Module

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Complaints: quick ways to winning solutions

Most complaints can be resolved quickly; some may even hold lessons that can lead to improved service.

22 Oct 2020 , 5 Min Module

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Staying safe during a pandemic

The Covid-19 outbreak has provided cover for less desirable activity, learn how to keep your pharmacy safe.

20 Jul 2020 , 5 Min Module

Employment

Covid-19: SSP rule changes explained

Like much else, coronavirus has changed how the statutory sick pay regime is administered, as well as the level of coverage.

08 Jul 2020 , 2 Min Article

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